FAQs

Transparent pricing means that what you see is what you pay. Unlike some providers who offer initial discounts and then increase prices upon renewal, our costs remain consistent. This approach ensures you can budget effectively without any unexpected fees

We prioritize efficiency and have optimized our operations to pass on savings to our customers. Our commitment is to provide affordable, high-quality hosting tailored for African businesses.

Shared hosting is a type of web hosting where multiple websites share the resources of a single server. This makes it cost-effective and ideal for smaller websites or beginners. In contrast, other hosting types like dedicated hosting provide an entire server for a single website, offering more resources but at a higher cost. VPS hosting, on the other hand, offers a virtual dedicated portion of a server’s resources.

No, our platform is designed to be user-friendly. Whether you’re a beginner or an expert, our tools and support team are here to guide you every step of the way.

We understand the unique digital landscape and challenges faced by African businesses. Our infrastructure, pricing model, and support are tailored to meet these specific needs, ensuring optimal performance and affordability.

While we don’t offer 24/7 support, our team is dedicated to providing exceptional assistance during working hours. We’re here to help with any questions or issues you might encounter.

Our team will guide you through the migration process, ensuring a smooth transition with minimal downtime. Reach out to our support for detailed assistance.

Yes, we prioritize the safety of your data. Regular backups are conducted to ensure that your website can be quickly restored in case of any unforeseen issues.

We employ a range of security measures, including firewalls, malware scanning, and more, to ensure your website remains protected from threats.

Absolutely! We offer flexible plans that can be adjusted based on your needs. Whether you’re expanding or just need to scale down, we’ve got you covered.

We accept a variety of payment methods, including Mobile Money, Visa or Master Card and Bank Transfer. If you have specific payment concerns, please reach out to our team.

Yes, many shared hosting plans allow you to host multiple domains under a single account. The exact number can vary based on the plan you choose. It’s essential to check the specifics of your hosting package or consult with your hosting provider.

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